Early in my telecommunications career, working with my dad in our small technology-centric business, we began offering an early PC-based PBX product called Dash. Dash’s claim to fame at the time was that it was the primary product optimized for a major national pizza chain, utilizing the system’s revolutionary (for the time) ability to integrate […]

Seamless Remote Operations with Local VoIP Solutions Bruce D Kuehn When business owners venture into the realm of Voice over IP (VoIP), commonly known as VoIP, they often encounter a myriad of choices that can seem overwhelming. Amid the COVID-19 pandemic crisis, with many companies scrambling to enable remote work for their employees, VoIP emerged

How AI Is Revolutionizing Your Phone System Bruce D Kuehn Recently, I came across a Facebook ad for a company that leveraged AI tools in telemarketing applications. While outbound telephone marketing isn’t a niche my company actively pursues, the implications of this technology fascinated me. Could AI enhance our customers’ inbound calling experience? Intrigued, I